Orders are normally shipped from our facility in North Carolina within 1-2 business days after the payment is received. It is very important that the correct shipping address is entered at checkout. We are not responsible for incorrect or un-deliverable addresses. Shipping is automatically calculated using current published rates. Buyer pays all shipping charges. Most orders will ship via USPS, UPS, or FedEx depending on size and weight. We reserve the right to choose which carrier we ship through to offer you the lowest available rate.
If you need your order before a certain date, please contact us PRIOR to submitting your order so we can determine whether we are able to meet your deadline. If we are unable to meet your deadline with standard shipping, EXPEDITED shipping is available. If you select an expedited shipping rate that is not guaranteed, we are not responsible if the shipping company does not honor the expected timeline. USPS Priority Shipping, UPS Ground, and FedEx Ground are not guaranteed shipping methods, although delays with these methods are rare.
Over-sized Motor Freight
Due to the size and weight of certain larger/heavier items, sometimes we cannot ship using our usual methods (UPS , FedEx etc.). We are very experienced with shipments of various sizes and weights, and have longstanding relationships with motor freight carriers, so generally get a very good rate. We will be happy to get a freight shipping quote for over-sized/overweight items before the purchase is completed. We recommend you contact PRM Filtration for estimated lead times by calling 888-873-2848 or by emailing firstname.lastname@example.org.
For an accurate quote, please provide:
- Shipping Address with Zip
- Whether delivery address is commercial or residential
- If there is a loading/unloading dock and equipment (forklift) available onsite
Local Product Pickup
Local product pickup is always acceptable within our normal business hours:
Monday-Friday: 8:00 AM - 4:30 PM (EST)
If you would like to pickup your order at our warehouse, please contact PRM Filtration before placing your order by calling 888-873-2848 or by emailing email@example.com. If you contact PRM Filtration for local product pickup after your order has been placed online, we cannot guarantee that your order will not be shipped out or that your shipping charges will be refunded.